Frequently Asked Questions

Looking for more info? Here are some things we're commonly asked.

Do you offer a free trial?

Yes, we offer a free 14 day trial. No strings attached, no card details required.

Click here to start a free trial

How does it work?

BOREHOG consists of two components, a mobile app for the team on the job site and a web portal for the office/admin team. Project data and bore logs are synced between the two in near real-time. You can monitor project progress from any modern smart device with an internet connection – anywhere, anytime.

  • 1. Create and delegate project to team members from the web portal.
  • 2. Team members log the bore on-site via the mobile app.
  • 3. Bore log data is synced with the office in near real-time.
  • 4. Admin team reviews bore logs, exports and shares with the client.

How soon can I start seeing results?

Typically, within four weeks of implementing BOREHOG, you can start seeing changes such as improved productivity, reduced stress, and recovered labour-hours, which will ultimately lead to financial gains.

Do i need any special equipment or hardware?

Nope, BOREHOG is vendor agnostic, which means you can use your existing locating equipment. All that is needed is an Android or Apple device. Optionally, you can use an external GPS device for increased accuracy.

Will you price match a competitor?

Yep, if you have an active subscription with a competitor and want to switch to BOREHOG, we may match their price in most cases where reasonable. Please contact support to discuss.

What is the difference between monthly and annual subscription?

A monthly subscription is paid each calendar month. An annual subscription is paid once a year. First payment is made when you start your subscription, following payments are made every calendar month or every 12 calendar months depending on your subscription type. Paying annually gets you a %10 discount.

What payment methods are accepted?

We accept all major credit and debit cards such as Visa, Mastercard, American Express, Discover and Diners Club. We can also accept bank transfers from Australian based customers. All payments are in Australian dollars and exclude applicable sales taxes.

Have a different question?

No problemo, click here to contact support , we are happy to answer any questions.

"BOREHOG has streamlined a key aspect of our drilling operations. The app is simple to use for field staff and requires minimal training to implement, we have logs back in our office instantly and most importantly all our clients love it. The pricing is more than reasonable and we would never go back to paper logs again. "

image

Mitchell Swan
Managing Director at United Infrastructure Services